Issue:
While using an Autodesk desktop product, requests to Autodesk online services, including Autodesk® A360, are being denied.Ready block for autocad hosts file. Are you sure that attachment is safe to click on, ready block for autocad hosts file. Ready block for autocad hosts file Yes Computer aided manufacturing. The WagerWidget is designed for all sports fans, file pool hosts, fantasy leaguers and the gambling inclined. Adobe is offering the block.
Causes:
Autodesk desktop product requests to Autodesk online services can be blocked by proxy servers. The following components can be affected when proxies block requests to Autodesk servers:- Sign in to online services - Autodesk A360, Subscription Center, Autodesk Accounts
- Autodesk A360 Team
- Autodesk A360 Collaboration for Revit
- Autodesk Cloud Rendering
- Autodesk A360 Sync
- AutoCAD Welcome Screen
- AutoCAD Design Feed
- Online Help (AutoCAD, Autodesk Inventor)
- Content Explorer: Accessing SEEK from the Content Explorer AutoCAD plug-in
- Bing Live Maps
- Autodesk Desktop Connector
- Autodesk BIM 360 Team
- Autodesk BIM 360
Solution:
If your network uses proxy servers to access the Internet, one of the following methods can prevent internet access issues for Autodesk services components.Exception Rules:
If you have problems accessing Autodesk servers through a proxy, try adding an exception to the Internet Explorer proxy settings.- In Internet Explorer, click Tools menu > Internet Options > Connections tab > LAN Settings.
Make sure “Use a Proxy Server for your LAN” is selected.
- Click Advanced.
- Under Exceptions, add an exception to allow the following domains to bypass the proxy server:
*.google-analytics.com
*.cloudfront.net
*.virtualearth.net
*.autocadws.com
*.newrelic.com
*.akamaiedge.net
*.amazonaws.com
*.s3.amazon.com
*.edgekey.net
*.getsatisfaction.com
*.autodesk360.com
*.skyscraper.autodesk.com
*.ssl.google-analytics.com
*.js-agent.newrelic.com
*.hotjar.com
*.optimizely.com
cdn.jsdelivr.net
www.googletagmanager.com (optional)
cdn.web-platform.io (optional)
*.js-agent.newrelic.com
*.hotjar.com
*.optimizely.com
cdn.jsdelivr.net
www.googletagmanager.com (optional)
cdn.web-platform.io (optional)
Note: Make sure your network is set up to route requests directly to these domains without routing through the proxy servers.
Authenticated Proxies:
To use Autodesk online components through proxy servers with Authentication enabled refer to:Transparent proxies:
An intercepting proxy (also known as a forced proxy or transparent proxy) combines a proxy server with a gateway or router (commonly with NAT capabilities). Connections made by client browsers through the gateway are diverted to the proxy without client-side configuration (or, often, knowledge). Connections may also be diverted from a SOCKS server or other circuit-level proxies.Transparent proxies will not prevent access to Autodesk Server components.
Common questions:
Why can’t we use IP addresses for the firewall rules?The Single Sign-On solution from Autodesk takes advantage of Akamai for network route optimization. Because the Akamai network has many (1000s) of edge nodes which change over time, it is not advisable to filter based on IP addresses. If filtering is required, then it should be done by URL (*.autodesk.com).
Why should we enable special rules in the proxy server for certain URLs?
Authentication information is not currently sent to the proxy server; hence an exception rule is required on the proxy to enable these communications anonymously.
What if we don’t use proxy servers and access the control list directly on the firewall?
If the rules can be added with DNS names you could use the above mentioned URLs to allow the traffic.
We have secureNAT on our clients. Why I can’t I access any of Autodesk A360 services?
The issue is due to the ISA Firewall service performing reverse DNS name resolution to determine whether a rule applies for every request from SecureNAT client. Try adding Akamai hosts (*. edgekey.net & *.akamaiedge.net) to the exception lists to resolve the issue.
See Also:
Websense virus software will need to be disabled.